Terms of service
Terms of Service
Last updated: 12/20/2025
Welcome to Pure Roots Company. By accessing or using our website, purchasing our products, or interacting with our services through Shopify, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
1. Eligibility
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use this site.
2. Products & Intended Use
Our products, including tallow-based skincare and related goods, are intended for external cosmetic use only unless explicitly stated otherwise.
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Products are not intended to diagnose, treat, cure, or prevent any disease.
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Statements on this site have not been evaluated by the Food and Drug Administration (FDA).
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Always perform a patch test before full use.
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Discontinue use if irritation occurs.
Individual results may vary. By purchasing, you accept full responsibility for proper use of the product.
3. Orders & Payments
All prices are listed in USD unless otherwise stated. We reserve the right to:
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Refuse or cancel any order
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Limit quantities purchased per order or per customer
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Correct pricing or product description errors at any time
Payment is due at the time of purchase. Orders are not confirmed until payment has been successfully processed.
4. Shipping
Shipping timelines are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, or other circumstances outside our control.
Risk of loss passes to you upon delivery to the carrier.
5. Returns & Refunds
Due to the personal and consumable nature of our products:
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All sales are final, unless otherwise required by law.
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We do not accept returns of opened or used products.
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If your item arrives damaged or incorrect, please contact us within 30 days of delivery with photos for resolution.
6. Subscriptions
If you enroll in a subscription, you authorize us to charge your payment method on a recurring basis according to the selected schedule. You may manage or cancel subscriptions through your Shopify customer account prior to the next billing cycle.
7. Intellectual Property
All content on this site—including text, images, logos, product descriptions, and branding—is the property of Pure Roots Company LLC and may not be used, reproduced, or distributed without prior written permission.
8. User Conduct
You agree not to:
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Use the site for unlawful purposes
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Submit false or misleading information
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Interfere with site security or functionality
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Violate any applicable laws or regulations
We reserve the right to terminate access for violations of these Terms.
9. Third-Party Services
Our store is hosted on Shopify and may integrate third-party tools or services. We are not responsible for the content, policies, or practices of third-party websites or services.
10. Limitation of Liability
To the fullest extent permitted by law, Pure Roots Company LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the site or products.
Use of our products is at your own risk.
11. Indemnification
You agree to indemnify and hold harmless Pure Roots Company LLC, its owners, employees, and affiliates from any claims arising out of your breach of these Terms or misuse of our products.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Wisconsin, United States, without regard to conflict of law principles.
13. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the site. Continued use constitutes acceptance of the revised Terms.
14. Contact Information
If you have questions about these Terms, please contact us at:
Email: Connect@purerootscompany.com
Business Name: Pure Roots Company LLC
By using this site, you acknowledge that you have read, understood, and agree to these Terms of Service.